Critical Incident Analysis
Need 200-250 words for each part in APA format with Scholarly references (Journal articles only, No Google Scholar books) within the last five years to answer the following:
Is naturalistic or critical incident decision making the most effective model of decision making? Why?
Which of the three elements of Butterfield et al.’s critical incident analysis is the most effective contributor to organizational learning and knowledge? Why?
Supplemental articles attached:
Butterfield, L. D., Borgen, W. A., Amundson, N. E., & Maglio, A. S. (2005). Fifty years of the critical incident technique: 1954-2004 and beyond. Qualitative Report, 5(4), 475-497.
Coetzer, A., Redmond, J., & Sharafizad, J. (2012). Decision making regarding access to training and development in medium-sized enterprises: An exploratory study using the critical incident technique. European Journal of Training and Development, 36(4), 425-447.
Dillon, R. L., & Tinsley, C. H. (2008).How near-misses influence decision making under risk: A missed opportunity for learning.Management Science, 54(8), 1425-1440.
Lipshitz, R., Klein, G., Orasanu, J., & Salas, E. (2001).Taking stock of naturalistic decision making. Journal of Behavioral Decision Making 14, 331-352.