Critical Incident Analysis
Need 200-250 words for each part in APA format with Scholarly references (Journal articles only, No Google Scholar books) within the last five years to answer the following:
Part 1
Is naturalistic or critical incident decision making the most effective model of decision making? Why?
Part 2
Which of the three elements of Butterfield et al.’s critical incident analysis is the most effective contributor to organizational learning and knowledge? Why?
Supplemental articles attached:
Butterfield, L. D., Borgen, W. A., Amundson, N. E., & Maglio, A. S. (2005). Fifty years of the critical incident technique: 1954-2004 and beyond. Qualitative Report, 5(4), 475-497.
Coetzer, A., Redmond, J., & Sharafizad, J. (2012). Decision making regarding access to training and development in medium-sized enterprises: An exploratory study using the critical incident technique. European Journal of Training and Development, 36(4), 425-447.
Dillon, R. L., & Tinsley, C. H. (2008).How near-misses influence decision making under risk: A missed opportunity for learning.Management Science, 54(8), 1425-1440.
Lipshitz, R., Klein, G., Orasanu, J., & Salas, E. (2001).Taking stock of naturalistic decision making. Journal of Behavioral Decision Making 14, 331-352.